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Professional burnout among ground handling staff
Abstract
The article presents the results of a study aimed at determining the propensity for professional burnout and the reasons for the decline in productivity among 45 airport employees providing handling services. As an empirical research method, diagnostics using three professional questionnaires measuring the following indicators of professional behavior of the respondents were chosen: propensity for professional burnout, employee productivity level through the study of 11 indicators characterizing professional activity, emotional attitude towards work, and psychological stability of the worker. Recommendations of an organizational and legal nature ensuring the prevention of professional burnout among airport workers are given.
About the Authors
P. V. Zobov
Pavel V. Zobov - Ph.D. in Economics, Dean of the Faculty of Aviation Specialists Training UIGA
Russian Federation
Russian Federation
Ulyanovsk Institute of Civil Aviation named after Chief Marshal of Aviation B.P. Bugaev
M. V. Erkova
Marina V. Erkova - Ph.D. in Pedagogical Sciences, Associate Professor, Department of Humanitarian and Socio-E conomic Disciplines, UIGA
Russian Federation
Russian Federation
Ulyanovsk Institute of Civil Aviation named after Chief Marshal of Aviation B.P. Bugaev
References
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Review
For citations:
Zobov P.V., Erkova M.V. Professional burnout among ground handling staff. Transport of the Russian Federation. 2024;(4):47-50. (In Russ.)
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